Reimagining vehicle inspections with embedded AI to help drivers complete accurate and compliant inspections faster

Company

Geotab

Geotab

Geotab

Focus

Workflow Automation

Workflow Automation

Project Type

Professional Work

Professional Work

My Role

Lead Product Designer

Lead Product Designer

Year

2025

2025

Context & Scope

Fleet inspections are frequent, mandatory, and often completed in challenging environments. Drivers need to move quickly, managers need reliable data, and compliance requirements leave little room for error. This project explored how AI could reduce manual effort and improve inspection quality without disrupting existing driver workflows or introducing unfamiliar interaction patterns Scope included: • AI-assisted photo analysis during inspections • Guided, sequential inspection workflows • Support for both routine inspections and specific scenarios (eg. post-collision)

By using AI to quietly identify, classify, and pre-fill defect data from photos, drivers could complete inspections faster, more accurately, and with greater confidence, while maintaining compliance and data quality for fleet managers.

Problem

Manual inspections are time-consuming and error-prone. Drivers often: • Miss required photos or checklist items • Enter inconsistent defect descriptions • Rush through inspections to get back on the road Early prototypes leaned heavily on conversational prompts that increased cognitive load rather than reducing it.

Early Concept

Design Constraints

• Must remain accessible for non-technical drivers • Must work in noisy, low-attention, real-world environments • Must align with existing DVIR compliance structures • Must scale across vehicles, trailers, and equipment

Design Approach

• Making AI “quietly smart” • Seamless photo integration • Supporting real-world interruptions • Reinforcing trust and transparency • Prevent incomplete or “gamed” inspections • Post-collision detection

Mapping Photo Detection to Inspection Checklist

What Role Does AI Play?

AI transforms inspections from static forms into a guided, adaptive process: • Classifies photos in real time • Suggests driver-friendly defect descriptions • Nudges drivers when inspections are incomplete • Integrates inspection data directly into maintenance workflows

Outcome & Learnings

This work established a foundation for AI-assisted inspections that: • Improves data quality without increasing cognitive load • Preserves driver autonomy and trust • Scales across asset types and inspection scenarios • It also clarified a broader principle: AI should reduce thinking, not demand it Future enhancements include: • Hands-free and voice-guided inspections • Video walkaround analysis • Fleet-level analytics on recurring defects • Deeper integration with predictive maintenance and repair scheduling